Hello baji Terms & Conditions — Know Your Rights and Responsibilities

By using the hello baji website and mobile application, you are deemed to have fully accepted these terms and conditions. If you disagree with any part of these terms, please refrain from using hello baji.

These Terms & Conditions constitute a legally binding agreement between hello baji and the user. hello baji reserves the right to modify these terms at any time, and any changes will take effect immediately upon publication on the website.

Hello baji is an online betting platform operating under an international licence. It is your responsibility to ensure that using our services complies with the laws applicable in your jurisdiction.

To create an account on hello baji, the following conditions must be met:

• Minimum age of 18 years be required. A national ID card or passport may be needed as proof of age.
• An individual may only One account register one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful and accurate. Providing false information may result in account termination.
• All transactions must be made from a bank account or mobile banking account registered in your own name.
• Opening or operating an account on behalf of a third party is not permitted.

After account registration, hello baji may request identity verification (KYC) at any time. Withdrawal facilities may be restricted until verification is completed.

The following rules must be followed when betting on hello baji. These rules apply to all types of betting — cricket, football, Live Casino, and beyond.

• Once a bet is confirmed, it Cannot be changed or cancelled, however, the cash out option may be used if available.
• Minimum amount per bet ৳100 and the maximum amount is determined by the market.
• In the event of any dispute regarding match results, the outcome obtained from official sources will be considered final by hello baji.
• If incorrect odds are displayed due to a technical error, hello baji reserves the right to void the affected bet.
• Hello baji will not be held responsible if a bet is not accepted due to internet delays during live betting.

Hello baji reserves the right to investigate any suspicious betting activity and, if necessary, place payments on hold.

All financial transactions on hello baji are fully secure and encrypted. We support fast, hassle-free transactions through Bangladesh's most popular mobile banking services.

Deposit Terms:

• Minimum deposit amount ৳500।
• Deposits are generally Within 1–5 minutes is credited to the account.
• Deposits must be made from a mobile banking number registered in your own name only.
• Deposits made through third parties are not permitted and such transactions may be cancelled.

Withdrawal Terms:

• Minimum withdrawal amount ৳1,000।
• Withdrawals typically take 1–24 hours to process.
• KYC verification must be completed before making a withdrawal.
• Withdrawals can only be made to the same mobile banking number used for the deposit.
• Hello baji reserves the right to carry out additional verification for any suspicious transactions.

Hello baji regularly offers a variety of bonuses and promotional offers. To take advantage of these offers, the following terms must be followed:

• Each bonus has its own Wagering Requirement which is detailed on the respective bonus offer page.
• The welcome bonus is available exclusively At the time of first registration Available.
• A second bonus cannot be added while one is already active, unless stated otherwise in the promotion's terms.
• Bonus funds cannot be withdrawn directly. Withdrawals are only available after completing the required wagering amount.
• Hello baji reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

The following activities are strictly prohibited on hello baji. Violating these rules will result in permanent account closure and possible forfeiture of the balance:

• Multiple Accounts: Opening more than one account under the same person's name is strictly prohibited.
• Bonus Abuse: Placing artificial bets or circular betting to exploit bonus offers.
• Fraud: Any attempt at hacking, software exploits, or system manipulation.
• Money Laundering: Placing bets using funds from illegal or unverified sources.
• Identity Fraud: Attempting to verify an account using a false identity or fraudulent documents.
• Account Selling: Selling or transferring your account to another person.

If hello baji detects any suspicious activity, the account may be temporarily suspended while an investigation is carried out.

Hello baji reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• If these terms and conditions are violated.
• Failure to respond to a KYC verification request.
• If an account remains inactive for an extended period (12 months or more).
• If the user submits a request to close their own account.
• If directed by a court or regulatory authority.

Where possible, hello baji will notify the user before closing their account. However, in cases of fraud or serious violations, the account may be closed without prior notice.

Hello baji believes that betting is a form of entertainment and should be enjoyed responsibly. We are mindful of our users' mental and financial well-being.

• In your own account Daily, Weekly, or Monthly Deposit Limit can be set.
• If required Temporary Break (ranging from 1 day to 6 months).
• If you feel that betting is negatively affecting you, Permanent Self-Exclusionto submit an application.
• Use of hello baji by anyone under 18 years of age is strictly prohibited.

If you notice a problem, don't hesitate to contact our support team. We're always ready to provide the help you need. For more details, visit our Responsible Gaming View page.

If you have a dispute with hello baji, please follow the process below:

1. First, visit our Live Chat Support Contact us and describe the issue.
2. If your issue isn't resolved via live chat Via email Submit a detailed complaint.
3. Upon receiving a complaint 7 business days hello baji will provide an official response.
4. If a resolution cannot be reached by mutual agreement, the dispute will be settled through a neutral mediator.

In the event of a dispute regarding betting results, hello baji considers the data from its official sports data provider to be final.

Hello baji reserves the right to update these Terms & Conditions at any time. In the event of changes:

• Updated terms will take effect from the date of publication on the website.
• For significant changes, a notification will be sent to your registered email or via SMS.
• Continued use of hello baji after any changes will be considered your acceptance of the updated Terms & Conditions.
• You always have the option to close your account if you do not agree with the terms and conditions.

The date of the latest update is listed at the top of this page. Check back regularly to stay up to date.