Hello baji is fully committed to protecting your personal information. This privacy policy clearly outlines what data we collect, why we collect it, and how we keep it secure.
A quick overview of hello baji's core data protection principles
All your personal data is protected with SSL/TLS encryption. We never sell your information to third parties.
Hello baji does not sell your personal data to any third party. Only the minimum data necessary is used to operate our services.
Documents collected for identity verification are stored with the highest level of security and are accessible only to authorized personnel.
You may request the deletion of your personal data at any time. We will honor such requests to the extent permitted by our legal obligations.
Hello baji only collects information that is strictly necessary to provide our services. No excessive or unnecessary data is ever requested.
In the event of a data breach, hello baji will notify affected users within 72 hours and take immediate steps to resolve the issue.
Hello baji collects certain personal information to provide you with the best possible service. We only gather what is genuinely necessary to operate our platform — nothing more. A breakdown of the data collected by category is provided below:
| Data Type | Example | When Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During account registration and KYC verification |
| Contact Information | Mobile number, email address | During Registration |
| Financial Information | Mobile banking number, transaction history | During Deposits & Withdrawals |
| Device Information | IP address, browser, operating system | Automatically at each session |
| Usage Data | Betting history, login timestamps, preferred games | While using the platform |
We never collect your bank account password, PIN, or full card number. No hello baji representative will ever ask for such information over the phone or in a chat.
If anyone claims to represent hello baji and asks for your password or PIN, it is a fraud attempt. Please notify our support team immediately.
Hello baji uses the information it collects for specific, transparent purposes. Each reason your data is used is detailed below:
If you wish to stop receiving marketing communications, you can opt out at any time through your account settings or by contacting support.
Hello baji places the highest priority on protecting your data. We use industry-standard security technologies to ensure no unauthorized party can access your information.
Data Retention Period: Your data is retained for as long as your account remains active. Following account closure, certain data may be kept for up to 5 years to meet legal obligations.
Hello baji follows international data protection standards (GDPR-aligned practices) to keep your information secure at all times.
Hello baji uses cookies and similar tracking technologies on its website and app to enhance your experience and ensure the platform runs smoothly.
Types of Cookies We Use:
Most browsers allow you to disable cookies, though doing so may limit certain hello baji features. App users can restrict tracking through their device settings.
Hello baji does not use any third-party advertising tracking cookies. Your browsing data is never shared with advertisers.
Hello baji never sells or rents your data. However, in certain limited circumstances, some data may be shared with trusted partners:
Every third party must agree to comply with hello baji's privacy standards. They may only use data for the specified purpose and are prohibited from using it for anything else.
Hello baji does not sell your data to advertisers or marketing companies — that is our firm, unwavering policy.
Under hello baji's privacy policy, you have several important rights regarding your own information. We respect these rights and make them as easy to exercise as possible:
Your rights under hello baji's Privacy Policy
You may request to view the information we hold about you.
You may contact support to correct any inaccurate or outdated information.
You may request deletion of your data beyond what is required by legal obligations.
You may object to the use of your data for marketing communications or analytics.
You may request an export of your data in a portable format.
You may request to restrict the processing of your information under certain circumstances.
To exercise any of your rights, contact us by email at: support@hellobaji.ws — We will respond within 30 business days.
Hello baji is strictly for users aged 18 and above. We do not collect personal information from minors or provide services to them.
If you believe a minor is using hello baji, please contact our support team immediately.
Hello baji may update this privacy policy from time to time. We will notify you in advance of any significant changes.
We recommend reviewing this privacy policy once every three months to stay informed of the latest updates.
For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please reach out to our Data Protection team. We respond in Bengali and will get back to you within 30 business days.
We take every privacy-related request seriously and aim to resolve it as quickly as possible. Keeping your information secure in accordance with hello baji's privacy policy is both our responsibility and our commitment.
Your trust in hello baji is our greatest asset. We are always vigilant and fully committed to protecting your privacy.